Celebration Moments terms and Conditions

Celebration Moments

DECORATIONS AND DELIVERIES

1.    Any amendment to a balloon/favour decoration/delivery must be notified to us in
writing within the stated time agreed. Late notification may result in the changes
required not being carried out. We will not be held liable because of this.
2.    Balloon decoration/delivery is purely for decorative purposes only; we are not
liable for any misuse of balloons.
3.    We are not liable for any discrepancies or damage caused by balloons once
decoration/delivery is completed.
4.    We reserve the right to refuse to decorate/deliver if on the date of supply use
of helium or attachments to walls or ceilings is required by us, but is disallowed by
the venue; therefore this will be classified as a cancellation.
5.    We are not liable for any de rigging of a balloon decor or collection of equipment
unless stated otherwise.
6.    We reserve the right to refuse full or part of a balloon decoration if on the day
of supply stated requirements are not met, i.e. use of ladders/tables not laid.
Therefore this will be classified as a full or part cancellation.
7.    We will not be held liable in the case of fire caused by the use of candles used
in centre pieces, by ribbons being caught alight. Nor will we be held liable for the
spillage of candle wax onto carpets/soft furnishings etc
8.    We reserve the right to leave any balloon decoration/delivery address if there is
no access available at the time stated, therefore this will be classified as a
cancellation.
9.    We reserve the right to take photographs of all our balloon
decorations/deliveries to be used as a form of advertisement for future occasions.
10. All children under 12 years of age must be supervised when using balloons/
favours for whatever purpose. We will not be held liable for accidents of injuries
occurred by the use of our balloons/favours supplied.

11.   There may be on occasion’s slight discolouration to some of our products. This
is unfortunately a manufacturing fault and we will not be held liable because of
this/nor give refunds for this purpose.
12.   Allergy Advice - All of our confectionery could or may contain traces of nuts,
colours or additives.
13.   Delivery will be made within 14 working days of the order taken; There may be
times where longer delivery time is unavoidable. We will not be held liable because
of this.
14. We are insured by Lloyds of London.
HIRING OF EQUIPMENT

1.      All hired equipment remains the property of Celebration Moments and we
reserve the right to take back the equipment at any time if a contract is broken.
2.      Health and safety guide applies.
3.   A refundable deposit of £150.00 for all hired equipment
PAYMENT TERMS

1.    25% deposit confirms all orders unless stated otherwise.
2.    Full payment is required 10 days prior date of supply unless stated otherwise.
3.    Payments by cheque shall be deemed not to have been made, until cleared
funds for the full amount required have been received by us.
4.    Overdue payments may be classified as a cancellation at the managers
discretion and therefore all deposit Monies paid to us will be non refundable.
5.    Cancellations will result in loss of any deposit monies paid. Cancelled orders
with late written notice may result in payment to be made in full.
6.    Holding deposits on equipment will be withheld until additional monies owed
have been paid, due to equipment being returned damaged or past a specified time
or date.
7.     All cheques are to be made payable to Celebration Moments.
HEALTH AND SAFETY GUIDE
1.      Helium gas is not poisonous, be advised that it is not recommended for human
consumption.

Terms & Conditions

Tel: 0845 095 6504 (lo-cost call)